This is an outdated version of our Terms of Service. For the latest version, see here.
BY CHECKING THE BOX OR CLICKING TO ACCEPT WHERE SUCH OPTION IS PRESENTED TO YOU, OR BY YOUR CONTINUED USE OF THE SERVICE (AS DEFINED BELOW) FOLLOWING OUR PUBLICATION OF A CHANGE NOTICE, REVISED TERMS AND CONDITIONS, OR REVISED DOCUMENTATION OR ANY POSTING OF SUCH ON THE WEBSITE LOCATED AT HTTPS://WWW.HELLOSIGN.COM (“HELLOSIGN WEBSITE”), YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, FULLY UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT (AS DEFINED BELOW).
HELLOSIGN API TERMS OF SERVICE
These Terms of Service (the “Agreement”) is between you, or if accepting on behalf of an entity, such entity ("you", “your”) and JN Projects, Inc. (“HelloSign”, "our") and constitutes a legal agreement governing the “Service,” which consists of your access to and use of: Application programming interface(s) to request and collect the signatures, information, and other associated data of the party with whom you are entering into a contract (“End User(s)”) through “Signature Requests” and any accompanying or related documentation, source code, executable applications and other materials and any updates, patches, bug fixes, or modifications made to any of the foregoing, as made generally available by us from time to time (collectively, "HelloSign APIs")
For purposes of this Agreement, a “Signature Request” means the transaction that takes place when you initiate a new signature process and make a corresponding call to the HelloSign APIs. For example, if you call “signature_request/send” to send out documents for signature, this will constitute one (1) Signature Request. Note that a single Signature Request can be used to gather signatures from multiple End Users in cases where they are all involved in the same contract. For the avoidance of doubt, the Service includes the HelloSign APIs.
1.1 This Agreement constitutes a binding legal contract that governs your free trial (if applicable), purchase and ongoing use of and access to the Service. If you are entering into this Agreement on behalf of a company or other entity, you represent and warrant that you have authority to bind such company or other entity to this Agreement. You must complete the registration form and accept the terms of this Agreement before you may access or use the Service. You can accept the terms of this Agreement by either: (a) clicking to accept or agree where such option is made available to you; or (b) actually using or accessing the Service or HelloSign APIs.
1.2 Your eligibility for use of and access to the Service and ongoing eligibility for such use or access is conditioned upon you meeting and continuing to meet the following minimum requirements (“Eligibility Requirements"), which you represent and warrant: (a) You are at least 18 years old and have the legal capacity to be bound by this Agreement; (b) You have the necessary rights and authority to enter into and perform the obligations required of you under this Agreement; (c) All information which you provide to us, including but not limited to information provided during registration, information about your business, all relevant payment information, and the Customer Data, is yours or within your right to use, and is and will remain accurate, complete and current; (d) To the extent HelloSign makes available embedded features via the HelloSign API and you elect to use such features in connection with your Client Property, you will authenticate the identity of each End User for each Signature Request through an email confirmation or such other means that you and we may mutually agree upon, and you are solely responsible for such signature authentication; (e) You are in compliance with all applicable laws, including but not limited to all applicable laws and regulations pertaining to data privacy; (f) All websites, associated sub-pages, domains and/or mobile applications (the “Client Property(ies)”) for which you seek to implement the HelloSign APIs are owned by You; (g) None of the Customer Data or Content will contain any unlawful, defamatory, offensive, libelous, harassing, abusive, fraudulent, pornographic or obscene content or material; (h) Neither you nor any of your Client Properties are subject to any pending lawsuits, fines, or government or regulatory actions; and (i) You will provide us with any information, records, or materials that we request to verify your compliance with the Eligibility Requirements and the terms and conditions of this Agreement.
1.3 Only those Client Properties that have been approved by HelloSign may access and use the Service. HelloSign reserves the right to reject any Client Property, for any reason, in its sole discretion, including but not limited to failing to meet the Eligibility Requirements identified in Section 1.2 above. If you do not agree with this Agreement, or you cannot abide by the representations set forth in Section 1.2 above and elsewhere in this Agreement, then you must not accept this Agreement and must not use the Service. For purposes of this Agreement, “Customer Data” means information of each End User (including but not limited to names, addresses, phone numbers) that may be collected and passed on to us for use in connection with the processing of Signature Requests.
We reserve the right to amend or modify the terms of this Agreement at any time. You can find the most recent version of this Agreement at https://www.hellosign.com/legal/api-terms, with the date of last modification noted above. Such modifications shall become effective immediately upon the posting thereof. You are responsible for reviewing this Agreement on a regular basis to keep yourself apprised of any changes. If you do not agree to the revised terms and conditions, your sole recourse is to immediately cease all use of the Service. Your continued access or use of the Service will constitute your acceptance of the revised Agreement.
3. Use of the HelloSign APIs.
3.1 License. Subject to your strict compliance with the terms of this Agreement, you shall, during the Term, have a non-exclusive, personal, non-transferable, non-sublicensable right to access, implement, use, and make calls to the HelloSign APIs as permitted by this Agreement on or through your authorized Client Properties for purposes of making Signature Requests.
3.2 Restrictions. You agree that you will not (and will not permit any third party to) directly or indirectly: (a) resell, rent, lease, loan, or otherwise distribute, transfer or make available the Service or HelloSign APIs or any part thereof to any third party; (b) create an API client that functions substantially the same as the HelloSign APIs; (c) make any use of the HelloSign APIs for any purpose independent of the Client Properties; (d) modify, adapt, alter, translate, or create derivative works of the HelloSign APIs; (e) reverse engineer, decompile, decode, or disassemble the HelloSign APIs; (f) misrepresent the source or ownership of the HelloSign APIs or remove, obscure, or alter any copyright, trademark or other proprietary rights notices, falsify or delete any author attributions, legal notices or other labels of the origin or source of the HelloSign APIs; or (g) interfere with or disrupt the HelloSign APIs or the servers or networks providing the HelloSign APIs or Service. Furthermore, you will ensure that the Client Properties contain terms of service or use that are consistent with the terms of this Agreement.
3.3 APIs and Transaction Limits. In order to use the HelloSign APIs, you must obtain API credentials (an “API Key”) via the registration process. You are solely responsible for all usage associated with your API Key, regardless of whether you have knowledge of such usage. You shall not share your API Key with any third party, shall keep such API Key secure and shall use it as your sole means of accessing the HelloSign APIs. We reserve the right to impose certain limits on your use of the HelloSign APIs, including but not limited to limitations on frequency of access or calls to the HelloSign APIs, which may be revised by us from time to time in our sole discretion (‘Transaction Limits”). You shall comply with the Transaction Limits at all times.
3.4 User Feedback. We desire to continue to improve the Service and to keep it up to date. For purposes of this Agreement, “User Feedback” means collectively, any comments, suggestions, recommendations, or proposed corrections related to the Service from an End User, visitor, or any individual that has access to the HelloSign APIs via the Client Properties. You agree that we will have the right to make any and all uses of the User Feedback, including but not limited to using and incorporating the User Feedback into the Service or with any of our other products and services.
3.5 Compliance. We reserve the sole right and discretion to determine whether your use of the Service is in compliance with this Agreement, including but not limited to, upon reasonable notice and during standard business hours, conducting an audit of your networks or systems connected to your use of the Service. Additionally, we reserve the right to remove any Content from the HelloSign Website and/or the Services, and/or disclose Content or other information relating to your use of the Services (a) if required to do so by law or in the good faith belief that such action is necessary to conform to the edicts of the law or comply with legal process served on us or this web site; (b) to protect and defend the rights or property of JN PROJECTS INC; or (3) to act in urgent circumstances to protect the security or safety of any users of the Services, the HelloSign Website or the public.
4.1 Subscription Plan. The HelloSign APIs are made available on a subscription basis. The fees applicable for the HelloSign APIs ("Fees") will include but not be limited to the subscription
4.2 No Refunds. All Fees are non-refundable. You understand and acknowledge that you will not be issued any credits, refunds or pro-rated discounts for unused amounts, even if prepaid via a subscription plan (whether monthly or annual).
4.3 Free Trial. HelloSign may offer the Service under a limited trial period (“Trial Period”). The Trial Period begins upon registration and will expire within the time period specified on https://app.hellosign.com/api/pricing. During such Trial Period, you are restricted to the monthly Signature Request limit of the subscription plan for which you are receiving the free trial. At the end of the Trial Period, you will be automatically enrolled in the subscription plan associated with the free trial, and will be charged the applicable monthly Fees for the following month, unless you notify us of your intent to cancel prior to the end of the Trial Period.
We may, in our sole discretion, update or modify the Service for any and all reasons, including for purposes of improving the performance of the HelloSign APIs. If you are dissatisfied with any aspect of the HelloSign APIs at any time, your sole and exclusive remedy is to cease using the HelloSign APIs and terminate this Agreement as set forth in Section 12 below.
All technical and non-technical information concerning or related to the Service or any part thereof, including any source code, documentation, product roadmaps, business and marketing plans, and any information related to the foregoing constitutes our confidential information and property (“Confidential Information”). You agree to (i) use the Confidential Information only in connection with fulfilling your rights and obligations under this Agreement; (ii) hold the Confidential Information in strict confidence and exercise due care with respect to its handling and protection, consistent with your protection of your own confidential information but not less than reasonable care, (iii) not disclose the Confidential Information except for disclosures to employees who have a bona fide need to know the Confidential Information and who have entered into written confidentiality obligations no less stringent than those contained in this Agreement. You agree that any unauthorized disclosure of the Confidential Information would cause us irreparable harm, and that in the event of any breach or threatened breach of the above confidentiality obligations, we shall be entitled to seek equitable relief in addition to any other remedy available to us at law or in equity.
We shall own and retain all right, title, and interest in and to the Service, HelloSign APIs, and Confidential Information, including all intellectual property rights contained therein. You shall not remove or destroy any copyright notices, proprietary markings or confidential legends placed upon or contained within the Service or HelloSign APIs, or any copies thereof. Except for the express licenses granted in Section 3.1, no other licenses are granted by us hereunder whether by implication, estoppel or otherwise, and we hereby reserve all rights not expressly granted herein. You retain ownership of all intellectual property rights in any content submitted by you in the course of using the Service ("Content"). HelloSign does not claim ownership over any of your Content. This Agreement does not grant us any licenses or rights to your Content except for the limited rights needed for us to provide the Services to you. If you provide us with any ideas, suggestions or recommendations regarding the Service (“Input”), we shall be free to retain, use and incorporate such Input in our products and/or services (including but not limited to the Service), without payment of royalties or other consideration to you.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE SERVICE IS PROVIDED “AS-IS,” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND. WE DO NOT WARRANT THE COMPREHENSIVENESS, CORRECTNESS, LEGALITY, OR ACCURACY OF THE SERVICE OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ACCURACY OF THE SERVICE OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OR FROM OUR SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICE SHALL BE AT YOUR SOLE RISK.
You will indemnify, defend, and hold us, our affiliates, and each of our and their respective officers, directors, employees, agents, contractors, licensors, partners and suppliers (collectively the “Suppliers”) harmless from and against any and all liabilities, damages, losses, costs and expenses (including but not limited to reasonable attorneys’ fees) arising out of or related to:(a) your use of the HelloSign APIs; (b) Customer Data or Content; (c) your Client Properties; or (d) any non-compliance with this Agreement by you. You will cooperate as reasonably required in the defense of any claim. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you.
11. Limitation of Liability.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HELLOSIGN AND ITS SUPPLIERS AND LICENSORS WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE USE OF THE HELLOSIGN APIS OR CUSTOMER DATA, INCLUDING ANY LOSS OF REVENUE, BUSINESS OPPORTUNITIES OR DATA, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING, BUT NOT BE LIMITED TO: CONTRACT, TORT, COMMON LAW, OR STATUTORY), WHETHER OR NOT HELLOSIGN OR ITS SUPPLIERS HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES. IN NO EVENT WILL HELLOSIGN’S MAXIMUM AGGREGATE LIABILITY UNDER THIS AGREEMENT EXCEED THE TOTAL AMOUNTS PAID BY YOU FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM.
12. Term; Termination; Suspension.
This Agreement will remain in effect until terminated by either you or us as set out below (“Term”). You may terminate this Agreement upon written notice to us. We may terminate this Agreement and your rights to access and use the Service upon notice to you, for any or no reason, including a failure to pay Fees owed or any other breach of this Agreement, without liability, in our sole discretion at any time. In addition, without limiting the foregoing termination rights, we reserve the right, at any time, with or without notice to you, and in our sole and absolute discretion, to temporarily suspend access to the HelloSign APIs or availability of the Service for: (a) scheduled or unscheduled maintenance; (b) purposes of maintaining the security and/or integrity of our network, hardware, or associated systems or those of our third party providers; (c) unplanned technical problems or outages; or (d) the actual or suspected violation of the terms of this Agreement by you or any of your End Users. Upon termination, you will immediately cease any and all use of the Service and HelloSign APIs. Sections 3.2, 3.3, 3.5, and 6 through 13 will survive termination of this Agreement or any discontinuation of the offering of the Service or any part thereof.
13.1 Relationship of the Parties. You acknowledge and agree that you and HelloSign are operating as independent contractors and not as partners, agents or joint venturers. Neither party will make any commitment, by contract or otherwise, binding upon the other or represent that it has any authority to do so. You understand that we reserve the right to provide the Service to other companies, partners, or individuals, in our sole discretion.
13.2 During the Term, you may promote your use of the Service to your users, so long as you do so truthfully and without implying that your use is endorsed or supported by us. For example, you may factually state that your Client Properties use the HelloSign APIs. However, you may not use our name, logo or trademarks in any advertisement, marketing collateral or otherwise issue any public announcements or press releases regarding this Agreement or your use of the Service without our prior written consent in each instance.
13.3 Marketing and Promotional Use. In the course of promoting, marketing, or demonstrating the HelloSign APIs or our other products or services, we may publicize that you are using the HelloSign APIs, including but not limited to using your name or logo in presentations, marketing materials, or customer lists or creating marketing materials that show screenshots of the HelloSign APIs as used on your Client Properties. You grant us all necessary rights for the foregoing purposes.
13.4 Assignment. You may not assign this Agreement or any rights or obligations without our prior written consent and any attempt to do so will be null and void. We may assign this Agreement (in whole or in part) to any entity, for any reason, without notice and without your consent.
13.5 Force Majeure. You understand and agree that we will not be liable to you for any delay or failure to perform hereunder due to circumstances beyond our reasonable control, including acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems (excluding those involving such party's employees), Internet or other service disruptions involving hardware, software or power systems not within our possession or reasonable control, and denial of service attacks.
13.6 Governing Law. This Agreement will be governed and construed under the laws of the State of California without regard to conflicts of law provisions. Any suit or proceeding between you and HelloSign arising out of or relating to this Agreement will be brought in the federal and/or state courts, as applicable, in San Francisco County, California, and each party irrevocably submits to the jurisdiction and venue of such courts. Notwithstanding this, you agree that we will be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.
13.7 Export Compliance. The HelloSign APIs are subject to applicable U.S. export laws and regulations. Without limitation, you must not export the HelloSign APIs or any part thereof, directly or indirectly, to any country for which the United States requires an export license or other governmental approval. In particular, you acknowledge that the HelloSign APIs or any part thereof may not be exported or re-exported to, or otherwise used in, any U.S.-embargoed countries or to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Department of Commerce's Denied Persons or Entity List. By using the HelloSign APIs, you represent and warrant that you are not located in any such country or on any such list.
13.8 Waiver. No provision of this Agreement will be waived by any act, omission or knowledge of ours or our agents or employees except specifically in a writing signed by us.
13.9 Severability. If any provision or part of a provision in the Agreement is held to be illegal, invalid, or unenforceable by a court or other decision making authority of competent jurisdiction, then the remainder of the provision will be enforced so as to effect the intention of the parties, and the validity and enforceability of all other provisions in the Agreement will not be affected or impaired.
13.10 Notices; Electronic Communications. By registering for the Service and accepting this Agreement, you consent to receiving and we reserve the right to send you communications or information regarding the Service, including but not limited to (i) notices about your use of the Service, including any notices concerning violations of use, (ii) updates, and (iii) promotional information and materials regarding our products and services, via electronic mail. In the event that we send such communications, you will have the opportunity to opt-out of receiving future messages.
13.11 Entire Agreement. This Agreement constitutes the whole legal agreement between the parties in connection with your use of the Service, and governs such use. This Agreement completely replaces and supersedes any prior agreements between the parties, whether written or oral, in connection with the HelloSign APIs. Except pursuant to Section 2 (Modifications), any modification of or changes to this Agreement must be in a writing duly authorized by an authorized representative of ours.
If you have any questions about the HelloSign APIs or this Agreement, you may contact us firstname.lastname@example.org.